Privacy Policy

At MailBrace, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

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1. Information We Collect

We may collect information about you directly from you and from third parties, as well as automatically through your use of our Site or Services.

Personal Information: We collect personal information from you, such as your name, email address, billing address, payment information, and business name when you sign up for our services, make a purchase, or interact with us.

Non-Personal Information: We may collect non-personal information such as your browser type, IP address, pages you viewed, and the time spent on those pages, the referring website, and demographic information.

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When you visit or log in to our website, cookies, and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

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2. Use of Information

We use the information we collect for various purposes including:

To provide, maintain and improve our services.
To process transactions and send related information, including confirmations and invoices.
To send promotional communications.

3. Security of Information

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

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4. Your Rights

You have certain rights with respect to your personal data. These rights vary by country, but they may include the right to: i) request access to and rectification or erasure of their personal data; ii) obtain restriction of processing or to object to processing of their personal data; and iii) data portability.

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5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

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Processing Identification - Collection of Personal Data

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In order to set up your email, we collect the personal data that you provide to us. The information we collect includes but is not limited to, your name, email address, domain name, and relevant IP address information.

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We collect this data through forms on our website, through direct communication with you (via email, phone, or in-person meetings), and through automated logs of your interactions with our service.

This information is essential for us to provide you with our email setup service, and we process it based on the legitimate interest principle. Without this information, we would not be able to carry out the service effectively.

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Information for Californian Consumers

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This part of our privacy policy applies to all visitors, users, and others who reside in the State of California, and it explains your rights under the California Consumer Privacy Act of 2018 (CCPA).

Under the CCPA, California consumers have several added rights and privileges that allow them to have more control over their personal information. These include:

1. Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.

2. Right to Delete: You have the right to request the deletion of your personal information that we have collected or maintained, subject to certain exceptions.

3. Right to Opt-Out: You have the right to opt-out of the sale of your personal information by a business.

4. Right to Non-Discrimination: You have the right not to receive discriminatory treatment by a business when you exercise your privacy rights under the CCPA.

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To exercise your rights under the CCPA, please contact us via our provided contact information. Please note that to protect your information and the integrity of our data, we may need to verify your identity before processing your request.

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In the event we cannot verify your identity, we may deny your requests to know or delete personal information. We will inform you promptly if this is the case.

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If you have any questions or concerns about this privacy policy or our practices, please contact us. If you believe your rights under the CCPA have been violated, you may lodge a complaint with us or with the relevant supervisory authority.

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Please note that this section of our privacy policy is subject to changes as per the applicable law. We advise reviewing it periodically for any such changes.

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Data Processing and Responsibility

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When you provide us with your personal data, we will process it for the purposes of providing our email setup services. This includes using the data to carry out the email and domain warmup process, communicating with you about the status of your setup, and troubleshooting any issues that may arise.

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While processing your data, we take all necessary precautions to protect it. We have implemented strict security measures to ensure that your personal data is safe from unauthorized access, loss, manipulation, falsification, destruction, or unauthorized disclosure.

However, while we make every effort to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

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Limitation of Liability

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We commit ourselves to maintaining the confidentiality of your personal data and ensuring its security in our systems. However, we cannot be held liable for any damages that may occur as a result of the loss of confidentiality or security breaches of the data during the email setup process. While we take all necessary precautions, in the event of a security breach, our liability will be limited as outlined in our terms of service.

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Please ensure you understand our data processing methods and accept these terms before providing us with your personal information. If you have any questions about how we process your data, please don't hesitate to contact us.

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6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@mailbrace.com